Areas of Expertise

In todays ever changing business reality team diversity is of essential value to business success. Therefore it is a given and not an option.

Nevertheless, diversity can create tensions in a team. Strong opinionated personal behaviors can lead to misunderstandings, disruption and tension in the way the team operates.

These are some of the common signs:

• Lack of transparency and good communication
• Very different opinions
• Political games
• Inefficient workflows and interfaces
• Missing awareness, willingness and ability to support people in the organization

These and many other issues are the consequence of leaving the potential of individuals and the team dynamics untouched.

When objective analytical thinking and deep real-world experience come together, a team is created that channels its differences to make a unique high performing business difference.

This enables individuals and teams to use this clarity as a spring board for dealing with a broad variety of business critical topics such as

• Strategy
• Organizational effectiveness and development
• Culture
• Talent and leadership development,… .

It also is the secret ingredient to create trust, collaboration, a sense of belonging, growth and innovation while navigating through unpredictable times.

The Differences make the Difference leadership program combines a clear behavior based analytical profiling tool with a program facilitator that has deep real-world experience in creating teams that both understand and profit from the diversity of its team members.

We apply the skills as well as the depth of experience to identify the ´gold nuggets´ of the individual´s behavior.

We make it transparent and appreciating the value for the performance of the team

This enables individuals to flourish in the context of the team and in leading and supporting others in the organization.

Our Differences make the Difference leadership program combines a clear behavior based analytical profiling tool with a program facilitator that has deep real-world experience in creating teams that both understand and profit from the diversity of its team members.

We apply the skills as well as the depth of experience to identify the ´gold nuggets´ of the individual´s behavior.

We make it transparent and appreciating the value for the performance of the team

This enables individuals to flourish in the context of the team and in leading and supporting others in the organization.

To learn more about the program and how it can be the secret ingredient for you get in touch and LET´S TALK!

“The Differences Make The Difference leadership program really is the secret ingredient to create trust, collaboration, a sense of belonging, growth and innovation while navigating through unpredictable times.

(Ulrike Melzer, Leadership Team Consultant@MELZER CONSULTING)

The Self-Aware Leader solution helps developing great leaders at all levels of an organisation.

More than any other skill, leadership is about personal human strengths – empathy, conviction, charisma, reliability, and many more facettes.

It is a learning experience that makes time for intense self-reflection and creates a safe space for leaders to share their challenges and aspirations. Leaders are challenged to reflect inwards on who they are, and consider how they can build their leadership capabilities in a way that’s authentic for them.

A Personal Profile gives insight into eight critical abilities within the leadership dimensions as well as some really practical tips for enhancing effectiveness in each area.

Leaders will be able to explore their own leadership style, and then – through a modular approach – turn their attention to those leadership dimensions they need to develop further.

For a first information have a look at this video:

The Insights Discovery Transformational Leadership Profile at a glance:

Do you want to know more about this topic? Let´s talk!

• Leadership personality and leadership behavior
• Communicating effectively
• Leading in times of change
• Leading virtual teams
• Leading in network organizations
• Leadership(s) in self-organization/agile structures
• Designing work in agile teams
• Leading under pressure and building resilience
• Dealing with complexity in leadership
• Conflict management
• Negotiating successfully

All our development formats are interactive, underpinned by modern didactics and tailored to the company’s challenges. They encourage reflection, practical testing and rapid, iterative learning and knowledge building loops.

This sounds good to you? LET´S TALK

“Hi Ulrike,
wonderful sessions this week. Even with Zoom you manage to make it interactive, interesting and dynamic!! Looking forward to the next one. I have no doubt this will be beneficial for the whole leadership team as well as for each of us individually.
Nathalie” (Participantin a  Leadership IT Team Development Program in a globally operating Pharma company)

We are convinced that change that is driven from within the organization is more sustainable than change that relies on long-term advice from external experts, project managers and gurus. Because transformation is done by doing. Together. Iteratively.

That is why we see ourselves as facilitators of transformation at the interface with Learning & Development. We offer inputs that enable to take a fresh look at the topics of contemporary, self-organized learning in organizations, rethinking value creation and all the resulting facets of organizational action, such as new ways of working in cell structures, leadership(s) and transparency in work in network organizations, strengthening the value creation structure in organizations and much more.

We do not offer tools that are “implemented” and then “work” in every organization, but key concepts of contemporary organizational practice that are discussed jointly within the company and adapted and made suitable for the company’s own living system.

• Practicing and effectively designing work in an agile context
• Self-organized learning of the entire organization in groups: Triad learning in discourse on topics relevant to solving complex problems using the practical example of your own organization.
  Organizational transformation – time boxed: for the entire organization, in 90 days and self-organized.
• Leadership in network organizations: Change in the understanding of leadership under the preconditions of market orientation, self-organization, skills-based decision-making and team autonomy.
• Working in network organizations: Key concept of contemporary organizational practice and concept for rethinking value creation and all resulting facets of organizational action.

Think tanks, keynotes, discussion rounds on new ways of working and leading, fire side chats… these are the formats for the first steps in the exchange on these topics. Once we get going, learning communities, team discussions and work on the market and with customers dominate the action.

We accompany the discourse on key concepts of contemporary organizational practice, the setup, the preparations and the supervision. All other activities related to the transformation process are self-organized – i.e. without external consultants or experts – by and within the organization. And believe it or not: it works, is powerful and sustainable.

Would you like to get started? Contact us:

LET´S TALK

Wherever people interact and work together, the diversity of personalities, their perceptions, opinions, interpretations, personal experiences, communication and leadership styles and much more is a given that we deal with on a daily basis. Conflicts are inevitable. They can be stressful for those involved and their environment, but at the same time they might offer opportunities.

Professional conflict resolution, mediation, enables conflict management and decision-making in a cooperative and constructive manner with the aim of finding a solution that is accepted by all parties and takes into account all interests involved.

We use our expertise as mediators to assist in this process as impartial external third party who manage, moderate and structure the process in conflict-prone situations in the workplace, in decision-making processes in and between companies and in difficult situations. LET´S TALK

What happens when interpersonal relationships become difficult and tensions arise in the team that cannot be recognized and resolved? What if cooperation increasingly suffers as a result?

If this is the case, it is not only the interpersonal level that suffers, often team effectiveness and work results deteriorate as well. In my experience, pretending there was nothing problematic happening (which is a often used coping mechanism when humans don´t know what to do otherwise) does not solve the problem but only makes it more serious over time.

Conflict clarification in the team (“Kläungshilfe” by Thomann/Schulz von Thun/Prior) is a highly effective method for creating clarity for those involved in a difficult issue, discussing the truth of the situation and giving a voice to difficult issues. A consensual solution (as in mediation) is not the primary goal here, but is made much easier after the Conflict clarification if this is subsequently desired by the parties involved.

Do you recognize your team in the description and want clarification – for yourself and everyone involved? Then contact me and we will walk the path together.